Frequently asked questions
+Do you sell products from multiple solar brands?
Yes. SolarXergy lists products from leading solar brands across India. Specific brand options are available on request at checkout or via the contact form.
+Can I request installation through SolarXergy?
You can submit an installation enquiry on our Installation Enquiry page. We then route the lead to suitable MNRE-approved installers or authorized solar partners for survey and quotation.
+Is SolarXergy an installer?
No. SolarXergy is a solar products marketplace and enquiry facilitation platform. Installation is delivered by partner installers.
+Can I get help with a rooftop solar survey?
Yes. Submit an installation enquiry and a partner installer will schedule a site survey.
+Are payments secure?
Yes. Payments are processed by Razorpay over a PCI-DSS compliant encrypted checkout. We do not store card or UPI credentials.
+Do you provide a GST invoice?
Yes. Add your GST number at checkout (optional field) and a GST invoice will be issued.
+Can I buy solar products in bulk?
Yes. For bulk and project quotations, reach out via the Contact page with quantities and timelines.